Terms of Service & Privacy Policy
UNO — getuno.xyz
Last updated: December 2024
1. Agreement
By using UNO services (website, API, Telegram bot), you agree to these terms. If you disagree — don't use the service.
2. Services
UNO provides:
- SMS verification numbers (rental)
- Residential and static proxy access
- Related digital services
All services are provided "as-is" without warranties.
3. Payments & Refunds
Payments
- All payments are in cryptocurrency (USDT, TON, BTC)
- Prices are in USD
- Balance top-ups are final
Refund Policy
- ✔ Unused balance — refundable upon request (minus processing fees)
- ✘ SMS received — NO refund (service delivered)
- ✘ Proxy traffic used — NO refund (service delivered)
- ✘ Rented number that received SMS — NO refund
- ✘ Used gigabytes — NO refund
Once a service is consumed, it cannot be refunded under any circumstances.
If a number fails to receive SMS within the rental period, you may cancel and receive credit back to your balance.
4. Acceptable Use
You agree NOT to use UNO for:
- Fraud, scams, or illegal activities
- Harassment, spam, or abuse
- Violating third-party terms of service
- Any activity illegal in your jurisdiction
We reserve the right to:
- Terminate accounts without notice for abuse
- Report illegal activity to authorities
- Block access from any country or IP
5. No Guarantees
- SMS delivery depends on third-party carriers — we don't guarantee 100% success
- Proxy availability varies by location and demand
- Service may have downtime for maintenance
6. Limitation of Liability
UNO is not liable for:
- Failed verifications on third-party services
- Account bans on other platforms
- Any indirect or consequential damages
- Losses exceeding the amount you paid
7. Privacy Policy
What we collect
- Telegram user ID and username
- Transaction history
- API usage logs
What we DON'T collect
- Real name, address, phone number
- Payment card details (crypto only)
- SMS content (only codes for delivery)
How we use data
- Provide the service
- Prevent fraud and abuse
- Improve the service
Data sharing
- We don't sell your data
- We may share with law enforcement if legally required
GDPR (EU users)
8. Changes
We may update these terms. Continued use = acceptance of changes.
9. Contact
For all inquiries: support@getuno.xyz